Hamboards Customer Service
Customer Service is a priority for Hamboards. There's only a couple of us who who handle these really important communications, and since we also wear other hats in the business we have found a super smart set of technologies to help us manage inquiries. Contacts come in from all around the world at all hours, every day so we have three tools: 1) our webstore chat service, 2) one email address and 3) one phone answering service which are synchronized with our webstore so it's actually manageable.
Frequently Asked Questions
We regularly keep-up our FAQ page on the website. There's a good chance we have an answer for your questions here -> FAQ
Please look for the pop-up in the lower right corner of our website. We always have this system running. Since there's only a couple of us who answer these "live" inquiries, we are available on an intermittent basis. If we're not there, please do leave a message. The Hamboards crew does try to keep these online chat tickets caught up daily.
Our orders are fulfilled by Hamboards staff from our dedicated warehouse.
23 Copper Drive, Unit 1
Newport, DE 19804.
Mistakes can happen, and we want all our customers to be delighted, so for any questions regarding your order delivery, please contact us at:
This will go straight to voicemail. Please leave name, email and phone number and a brief message.